Question 1

What is StoreClean?

Accepted Answer

StoreClean is a catalog health application built natively for Shopify merchants. It audits your entire product catalog, finds quality gaps across 6 dimensions (Content, SEO, Images, Variants, Data Quality, and Organization), and provides controlled, verified ways to fix supported issues.

Question 2

Who is StoreClean for?

Accepted Answer

StoreClean is designed for Shopify store owners, e-commerce managers, catalog specialists, and agencies managing anywhere from a handful to tens of thousands of products who want clean, search-optimized, and error-free catalog data.

Question 3

What does StoreClean scan?

Accepted Answer

StoreClean scans your published and draft Shopify products, evaluating product titles, body HTML descriptions, SEO page titles, meta descriptions, product images, alt text, variant SKUs, barcodes, handles, vendors, and product types.

Question 4

Does StoreClean modify products while scanning?

Accepted Answer

No. Catalog scanning is strictly read-only. StoreClean reads your catalog data to identify issues and calculate your Catalog Health Score without altering any product attributes.

Question 5

How long does a catalog scan take?

Accepted Answer

For catalogs under 500 products, a scan completes in 10–30 seconds. Larger stores with 2,500 to 25,000+ products are processed smoothly in the background while you navigate other pages or work in Shopify Admin.

Question 6

What catalog areas are checked during a scan?

Accepted Answer

StoreClean checks 6 key dimensions: Content (descriptions, titles, duplicates, whitespace), SEO (meta titles, meta descriptions, length limits, image ALT text), Images (missing product images and alt coverage), Variants (missing/duplicate SKUs, duplicate barcodes), Data Quality (duplicate handles, formatting), and Organization (missing vendor, missing product type).

Question 7

Does StoreClean automatically change my products without my permission?

Accepted Answer

No. StoreClean is built around merchant control. You always review detected issues and approve proposed fixes before any modification is sent to Shopify.

Question 8

Can StoreClean overwrite newer product edits made by my team?

Accepted Answer

StoreClean includes Conflict Detection. Before applying any fix, StoreClean checks the latest live Shopify record. If the product was modified in Shopify after your scan, StoreClean alerts you and pauses the update to prevent overwriting newer work.

Question 9

Can I undo changes applied through StoreClean?

Accepted Answer

Yes. StoreClean records before-and-after snapshots in your History log. For supported fixes, you can revert a change back to its exact prior value with a single click.

Question 10

What does StoreClean use AI for?

Accepted Answer

StoreClean provides AI-assisted suggestions for SEO meta titles, meta descriptions, product copy, and image ALT text. It helps generate concise, search-optimized text tailored to your product.

Question 11

Does AI automatically publish changes to my live store?

Accepted Answer

Never. StoreClean follows a strict 'Generate → Review → Edit → Apply' workflow. You review every AI suggestion, have full freedom to edit the text, and only publish when you click Apply Fix.

Question 12

Can I edit AI suggestions before applying them?

Accepted Answer

Yes, all AI suggestions are fully editable text fields. You can adjust tone, keywords, or brand specifics before confirming the update.

Question 13

Is there a free plan?

Accepted Answer

Yes. StoreClean offers a Free plan for up to 100 products, including 5 scans per month and 25 safe fixes per month with full Catalog Health scoring.

Question 14

How does the free trial work?

Accepted Answer

The Starter ($19/mo) and Growth ($49/mo) plans include a 7-day free trial. You can test all advanced features, bulk fixes, and AI suggestions risk-free before recurring billing begins.

Question 15

How am I charged?

Accepted Answer

StoreClean uses Shopify Billing. All app charges appear directly on your regular monthly Shopify invoice. You never need to enter payment details on an external website.

Question 16

Can I upgrade, downgrade, or cancel anytime?

Accepted Answer

Yes. You can change plans or uninstall the app directly from your Shopify Admin at any time. Shopify automatically prorates subscription adjustments.

Question 17

What Shopify data does StoreClean access?

Accepted Answer

StoreClean requests access only to product catalog resources (products, variants, images, SEO fields). We do not access customer personal information, payment methods, or order transaction histories.

Question 18

Why does StoreClean need write permissions?

Accepted Answer

Write permissions are required only so you can apply confirmed fixes (such as updating a missing SEO meta description or adding a SKU) directly from the StoreClean dashboard.

Question 19

What happens to my data after uninstalling?

Accepted Answer

Upon receiving Shopify's mandatory shop/redact and app/uninstalled webhooks, StoreClean purges store operational session caches in compliance with Shopify App Store privacy requirements.

Question 20

How do I contact StoreClean support?

Accepted Answer

You can reach us directly by visiting our Contact page (/contact) or emailing support@storeclean.app. Paid plans receive priority response routing.

Question 21

Where can I report a bug or request a feature?

Accepted Answer

Please submit bugs and feature ideas via our Contact form (/contact) and choose 'Bug report' or 'Feature request' in the topic dropdown.

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A healthier catalog starts with one scan.